Assistant Front Office Manager

Tradewinds Hotel and Suites is looking for an experienced Assistant Front Office Manager or a successful Front Office Supervisor / Assistant Manager looking to take the next step, to join our high achieving Front Office Team on a full-time basis.

The successful applicant will be dedicated to ensuring consistent high standards of service and hospitality from our front office team.
 
 Key responsibilities:

• Lead, manage and inspire the Front Office Team to success.
• Create a guest first service culture.   
• Manage property reservations and enquiries.
• Create service initiatives with the view of enhancing the guest experience.
• Empower team members to resolve guest questions and complaints on the spot.
• Coach and mentor Guest Service Agents to go the extra mile. 

 What we are looking for:

• Excellent communication skills and telephone manner.
• Strong computer ability and administration skills.
• Great time management skills.
• Impeccable grooming and presentation standards.
• The ability to weekends and public holidays.

What we offer:

• Competitive Salary.
• Attractive staff benefits including food and beverage and room rate discounts across all Prendiville hotels.
• Career development and progression and internal opportunities within Prendiville Group

Please apply with a current resume. Only shortlisted candidates will be contacted.